Effective Date: 12 May 2025

1. Introduction

FrontlineXP ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

FrontlineXP operates as the data controller for the personal data collected through this website. For any queries regarding your personal data, please contact us at:

Email: [Insert Contact Email]
Address: [Insert Physical Address]

3. Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Name, job title, and company name.
  • Contact Data: Email address and telephone number.
  • Technical Data: IP address, browser type, and operating system.
  • Usage Data: Information about how you use our website.
  • Marketing and Communications Data: Your preferences in receiving marketing from us.

4. How We Collect Data

We collect data through:

  • Direct Interactions: When you fill in forms or correspond with us.
  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data using cookies and similar technologies.

5. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

  • To respond to enquiries: Based on our legitimate interest to communicate with you.
  • To send marketing communications: Based on your consent.
  • To improve our website: Based on our legitimate interest to enhance user experience.
  • To comply with legal obligations: Where necessary.

6. Data Sharing

We do not sell your personal data. However, we may share your data with:

  • Service Providers: Who provide IT and system administration services.
  • Professional Advisers: Including lawyers, bankers, auditors, and insurers.
  • Regulatory Authorities: Where required by law.

7. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO).

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

9. Your Rights

Under the UK GDPR, you have rights including:

  • Access: To your personal data.
  • Rectification: Of inaccurate data.
  • Erasure: Of your data.
  • Restriction: On processing.
  • Data Portability: To transfer your data.
  • Objection: To processing based on legitimate interests.

To exercise any of these rights, please contact us at [Insert Contact Email].

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.